Support Information

Authors:

ProcessFast

Created:

01/02/2020

Modified:

12/15/2024

Support Resources

  1. User Documentation Site

    • This is the site you are on now. It will continue to grow and be populated with additional information, videos and heplful hints.

    • It is meant to be the first step, always available resource to get any basic questions or how to scenarios answered

  2. Email Support at support@processfast.com

    • We implement a ticketing system that multiple people check and respond to

    • This is the fastest way to get a response to a question that can’t be answered in the report description or on the User Documentation Site.

  3. Give us a call (803-712-3278 - Option 2 for support)

    • This sounds like the fastest way to get in touch, but we turn off ringers when we’re on screen shares or in meetings, so if you get our voicemail please do leave a message and we will get back to you.

  4. Schedule a call, refresher or training